Troy Gahm, Senior Loan Officer, Arch Mortgage North
What do you do? What sets you apart?
We are different from other mortgage companies in four distinct ways. First, we are committed to deploying the full extent of our resources to close deals on time because we understand how crucial meeting closing dates is for our clients. Second, we communicate frequently with our clients and referral partners to keep everyone informed and on the same page. We are often accused of over-communicating but our clients and referral partners love this. Third, our follow-up process is top-notch, ensuring that we never miss a beat and our partners are never left guessing where we are in the process. And last but not least, we have a unique "Real Time Referral Program" where we work diligently to bring referred leads back to our partners. Our ultimate goal is to help our clients and partners save time and money.
What is something fun about yourself? Maybe something no one knows about you.
There are two aspects to my answer; one that is more serious and one that is more fun. On the serious side, I enjoy taking on challenges and pushing myself out of my comfort zone. For example, throughout winter, I would sit in the frigid waters of West Bay for a few minutes. I've also made it a practice to pay for a stranger's coffee in a coffee shop. At the beginning of 2023, I realized that I had been spending too much time in my comfort zone, and by stepping out of it, I've experienced personal growth and fulfillment.
On the fun side, my fiancé and I are avid travelers and share a dream of owning a home in Key West. We've visited the Keys a handful of times and fell in love with the vibe and, of course, the seafood. In fact, we surprised each other with trips to Key West for Christmas a few years ago unknowingly that we both had the same idea. We're excited to continue exploring new destinations together and are looking forward to our wedding in October 2023.